1 What are three characteristics of an operating system that is released under the GPL (GNU Public License)? (Choose three.)
 
 full access to source code
 software often available free
 structured development cycle
 can be expensive to purchase
 limits what end-user can do with code
 support normally user-based and often free
 

 

2 Which Windows XP Automatic Update option allows you to select the time when a Windows update is executed?
 
 Automatic (recommended).
 Install updates from the Windows Update web site.
 Notify me but don’t automatically download or install them.
 Download updates for me, but let me choose when to install them.
 

 

3 Which two statements should be included in a pre-installation checklist when upgrading an operating system? (Choose two.)
 
 Verify that the hardware resources have multiple partitions.
 Verify that the hardware resources meet or exceed the published minimum requirements.
 Complete a full backup of all important files and data.
 Overwrite any data currently contained on the drive to remove all contents.
 Verify that the hardware resources are certified to work with the existing operating system prior to upgrading.
 

 

4 Windows XP has a known problem with specific Intel processors. What is the best course of action to take in this situation?
 
 Power off the computer and reinstall the CPU.
 Delete Windows XP and perform a clean install.
 Reinstall Windows XP to the same hard drive partition.
 Reinstall Windows XP to a different hard drive partition.
 Download and install the Windows patch that fixes this problem. 
 Replace the Intel processor with one that is approved by Microsoft.
 

 

5 What Explorer menu option is used to determine the Windows XP version installed on a computer?
 
 Edit
 Help
 View
 Tools
 Favorites
 

 

6 What are two ways that a user can interact with an operating system shell? (Choose two.)
 
 CLI
 OS
 GUI
 NIC
 kernel
 

 

7 What two items are available from the About Windows option through the Windows Explorer Help menu? (Choose two.)
 
 a list of troubleshooting links
 the end-user license agreement
 a list of installed hardware devices
 the date of the last Windows update
 the operating system version number
 a list of terms with links to definitions
 

 

8 Which three pieces of information must be specified on a computer to allow that computer to send and receive information across networks? (Choose three.)
 
 IP address
 subnet mask
 closest server
 default gateway
 operating system
 network card manufacturer
 

 

9 What is the purpose of a default gateway?
 
 physically connects a computer to a network
 provides a permanent address to a computer
 identifies the network to which a computer is connected
 identifies the logical address of a networked computer and uniquely identifies it to the rest of the network
 identifies the device that allows local network computers to communicate with devices on other networks
 

 

10 Which two statements are true about drive partitions? (Choose two.)
 
 Partitions are necessary in multi-boot installations.
 A hard drive can be divided into an operating system partition and a data partition.
 User data is never overwritten when a drive is partitioned.
 A disk partition is a defined section of an operating system.
 Each partition requires a different file system type.
 

 

11 A computer in the Advanced Technology Center computer room on the second floor, room number 217, has the computer name ATC_217_7. What fact is true about the computer name?
 
 The name is dynamically assigned by the DNS server. 
 The name is required to allow connectivity to the DHCP server. 
 The name must include the floor number to support the SLA agreement. 
 The names of all devices in a workgroup must be the same to allow LAN connectivity. 
 The name makes it easier for users to reference the device when connecting to it to share resources. 
 

 

12 Which statement is true about installing an operating system on computers in a networked environment?
 
 The computer name must be unique for all computers on the same network.
 The operating system must be the same on all computers on the same network.
 The amount of installed RAM must be the same on all computers on the same network.
 The operating system must have the latest patch applied during the installation or it will not participate in the network.
 

 

13 Which Windows file system is more likely to be used in a business environment?
 
 ext2
 ext3
 NTFS
 FAT16
 FAT32
 

 

14 Which two items must be unique to each computer and cannot be duplicated on a network? (Choose two.)
 
 partition
 file system
 computer name
 IP address
 operating system
 

 

15 Which three resource specifications are given by the manufacturer to ensure that an operating system performs as designed? (Choose three.)
 
 type of keyboard
 printer requirements
 required video memory
 required hard disk space
 processor type and speed
 recommended amount of RAM